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Returns & Exchangesfor Shopify

Returns without
the back-and-forth.

Customers find their order, pick what goes back and choose money back, a swap or store credit. You approve with one click, and Shopify handles the refund. The EU withdrawal button is included.

Coming soon to the Shopify App StoreAsk a question
Approve with one click
Approved, Shopify refunds €12.30

Order #1042

Opaque Self-Watering PotOpaque Self-Watering Pot€12.30

What would you like?

My money backSwap itStore credit

Can be returned until 25 Nov

Return request #R-118Swap: size L
Customers start it themselves

Set up in a minute

Three steps. That’s it.

  1. 1Install: the returns page is ready.
  2. 2Set your return window and rules.
  3. 3Approve requests, or let the rules do it.

Inside the app

Everything in plain words.

Customers start a return themselves, in three short steps.

Customers start a return themselves, in three short steps.

Money back, a swap or store credit: they choose.

Money back, a swap or store credit: they choose.

The EU withdrawal button is built in and free.

The EU withdrawal button is built in and free.

Pricing

A free plan you can actually use.

Free

$0 forever

  • 10 returns a month
  • Refunds, swaps and store credit
  • EU withdrawal button
  • Return window and final-sale rules
  • Emails to your customers

★ Pro

$14.99 a month, or $149 a year

7-day free trial

  • Unlimited returns
  • Your logo and colours
  • Your own email words
  • No fee per return

★ Plus

$24.99 a month, or $249 a year

7-day free trial

  • Everything in Pro
  • Your own carrier account for labels
  • Advanced rules
  • Returns insights

One flat price. No fees per order, no hidden costs, cancel any time from the app.

Why Nordica

Small apps. Honest prices.

A free plan that works

Every app has a free plan you can run your store on, not a 7-day teaser.

One flat price

No fees per order and no price that grows with your sales. No hidden costs.

Built on Shopify’s own parts

Discounts, checkout and theme blocks are Shopify’s own. Nothing edits your theme code.

A real person replies

I build and support every app myself, and reply within 24 hours.

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Questions about Returns & Exchanges? Help and contact · Privacy policy

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